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Welcome to the SWIMTAG Training Centre
In the SWIMTAG Training Centre you can access a range of training videos covering:
- Introduction to SWIMTAG
- Setting up SWIMTAG hardware
- App & User website
- Operator website
- Launching SWIMTAG at your pool
We have published a list of the main FAQ received from operators and users. If you cannot find the information you require please do not hesitate to get in touch with the support team.
You can download the latest version of our Docking Station software and the installation guide covering the installation steps, setup settings, network requirements and more.
You can find our contact details for the support team and our returns guidelines should you need to send any hardware back to us.
Finally we have a link to the operator login where you can access the store for ordering replacement parts, additional bands and promotional materials.
If you need any further assistance please get in touch using the details on our contact page.
Docking Station Application
Hover your mouse over the Docking Station buttons, icons and panels for further details on each feature.
This icon shows the internet connection status. If clicked it will also test the internet connect and check for updates
This icon shows the Docking Station USB connection status
This icon shows the Docking Station power connection status
Shows the current pool size
This button will change the current pool size
This button will to display information on the Docking Station application
This button will open the Docking Station application help page
This button will open the application settings
This button will open the active wristbands viewer
Wristband number 7 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
Wristband number 8 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
Clicking the operator logo will load the pool home page
Message bar displays operator news messages, tips and active bands alerts
The contact details for the SWIMTAG support team are shown here
Main information messages from the application will appear here